Our BDC services
Your dealership's follow-up, in dedicated hands.
Exclusive agents in an assigned team. English and Spanish customer coverage throughout your operating hours. A clear process for the leads and conversations your dealership needs to work.
Book a BDC ConsultationYour human BDC
People who know the next step. A process that keeps it moving.
Exclusive agents in an assigned team, working throughout your dealership's operating hours. Choose full BDC management or overflow support for the team you already have.
New lead follow-up
Give new inquiries a clear next step. Build response and follow-up into your dealership's daily process.
Explore the serviceOld lead reactivation
Return to past conversations with context: the customer's interests, previous questions, and your current inventory.
Explore the serviceAppointment coordination
Work toward an agreed visit, confirm the details, and give your salesperson the conversation history.
Explore the serviceFull BDC or overflow
Put your BDC in our hands, or add dedicated capacity alongside your existing team. Define clear ownership for every handoff.
Explore the serviceYour service plan defines lead ownership, channels, staffing, and handoffs before work begins.
English + Español
Real conversations.
In your customer's language.
Human BDC support in English and Spanish, built around the customers your dealership serves.
Explore English & Spanish coverage
- Follow-up guided by the customer's stated language preference.
- A playbook shaped around your dealership and local market.
- Language preference and conversation context passed to your sales team.
Human coverage throughout your dealership's operating hours. Language staffing and channels are aligned during onboarding.
Our process
A clear path from first response to showroom visit.
Your dealership sets the context. Together, we define the work, the people responsible, and the handoff.
- 01
Learn your dealership
Start with your leads, inventory, existing follow-up, and the English and Spanish language needs of your local market.
A clear view of your store and customers.
- 02
Build your playbook
Set lead ownership, contact cadence, appointment rules, and the questions that need your team's input. Assign your exclusive agents.
An assigned team and a defined process.
- 03
Work the follow-up
Your human BDC team follows the process throughout your dealership's operating hours, using customer history and AI support to keep conversations informed.
Consistent follow-through with context.
- 04
Make the handoff
Give your sales team the vehicle of interest, visit details, outstanding questions, and the customer's preferred language.
A salesperson who knows the conversation.
- 05
Review and improve
Review available contact, appointment, show, and sales data together. Use what happens at your store to improve the next round of follow-up.
Decisions grounded in your dealership's results.
Let's talk about your dealership
Let's build your
follow-up plan.
Your leads. Your local market. A dedicated human BDC with a clear process and AI support.
Book a BDC ConsultationEnglish and Spanish customer coverage.