Our approach · People, process, data
AI supports the work. People own the follow-through.
Our BDC service combines exclusive human agents, a defined dealership playbook, and AI support. The starting point is your store and the customers you serve.
Book a BDC ConsultationThe work
Make the responsibilities clear.
Technology has a supporting role in a service built around human conversations and dealership-specific decisions.
People
Your assigned BDC team works customer conversations in English and Spanish throughout dealership operating hours.
Process
Lead ownership, follow-up cadence, appointment details, and escalation paths are established before launch.
Dealership data
Available lead history, inventory, customer preferences, and appointment outcomes guide the work and its review.
Built around your dealership
Keep your dealership in control.
Your store sets policies and retains authority over pricing, financing, and the sale. We establish how our team works within those boundaries.
Define AI's role
Review the actual tools and tasks proposed for your workflow, including the human review involved.
Define escalation
Agree who receives questions outside the playbook and what context should travel with the handoff.
Review the outcomes
Use available contact, appointment, show, and sales records to evaluate the service and improve the process.
Good to know
A clear scope. An accountable team.
Exclusive agents in an assigned team, English and Spanish customer coverage, and human support throughout your dealership's operating hours.
Is this an AI software subscription?
Super Producer is a managed human BDC service with AI support. You are engaging an assigned team of exclusive agents and a defined operating process.
Do we need to replace our CRM?
We start by reviewing your existing systems and available access. The consultation establishes how the team can work within your dealership's setup.
Can you cover the whole BDC?
Yes. We offer full BDC management and overflow support. Both are scoped around your dealership's needs and operating hours.
Let's talk about your dealership
Let's build your
follow-up plan.
Your leads. Your local market. A dedicated human BDC with a clear process and AI support.
Book a BDC ConsultationEnglish and Spanish customer coverage.