Privacy Policy

Who we are

Super Producer Inc. operates this website and provides the Super Producer services described in this policy. References to “we,” “us,” and “our” mean Super Producer Inc.

Information you share with us

When you email, call, or book a consultation with Super Producer, we may receive your name, business contact details, dealership, scheduling preferences, and the information you choose to share. The optional consultation brief is assembled in your browser. The copy button places it on your clipboard, and the email button opens a draft for you to review and send. We receive the brief when you send it by email or submit it as part of a booking.

Our booking calendar is provided by NeetoCal. When you use it, NeetoCal processes the details you enter to arrange the booking and shares booking information with us. Please keep customer records, passwords, payment details, and financing documents out of website inquiries and booking notes.

Website activity and tracking

Our website and its providers may receive information such as your IP address, device and browser type, referring page, pages visited, and interactions with booking and consultation links. The site uses Vercel Web Analytics and Google Tag Manager. Tags configured through Google Tag Manager and third-party embeds may use cookies or similar technologies to measure site activity or campaign performance.

You can manage cookies through your browser settings. Blocking some technologies may affect features such as the embedded calendar. For questions or requests about tracking, including any applicable right to opt out of targeted advertising or the sale or sharing of personal information, use the contact details below.

How we use and disclose information

We use information to operate and protect the website, respond to inquiries, schedule consultations, evaluate service needs, manage business relationships, measure website activity, and meet legal obligations. We may disclose information to providers that support hosting, analytics, scheduling, communications, and other business operations. We may also disclose information when required by law, to protect rights or safety, or in connection with a proposed or completed business transfer.

Information we handle for dealerships

Dealerships may give our business development center (BDC) team access to lead and customer records. Depending on the services agreed with the dealership, these records may include names, contact details, vehicle interests, communication history and preferences, and appointment details. We use that information on the dealership’s behalf to respond to inquiries, follow up by phone, text, or email, coordinate appointments, and report outcomes.

Depending on the setup, communications may involve human agents and AI-assisted tools. Calls may be recorded or transcribed where that feature is enabled and permitted by law. Authorized CRM, telephony, messaging, and AI providers may process information as needed to support the agreed services. We handle information on the dealership’s behalf under our agreement with the dealership and applicable law. If you interacted with a dealership through our services, refer to that dealership’s privacy notice and contact the dealership about your records or communication preferences. You can also use the opt-out instructions included in the communication.

Retention and security

How long we keep information depends on why we collected it, the applicable dealership agreement, and legal, security, and business recordkeeping needs. We use safeguards designed to protect personal information. Any transmission or storage of information carries some risk.

Your choices and privacy requests

Depending on where you live and the law that applies, you may have rights to access, correct, delete, or obtain a copy of your personal information, opt out of certain uses or disclosures, or appeal a decision on a privacy request. To exercise a right or ask a question, email support@superproducer.ai. We may ask for information to verify your identity and may refer requests about dealership records to the dealership.

You can unsubscribe from Super Producer marketing emails using the link in the message, where provided, or by contacting us. We may still send messages about an inquiry, appointment, or service.

Children’s privacy and policy updates

Our website is intended for business audiences. We do not knowingly collect personal information through the website from children under 13. If you believe a child provided information to us, please contact us so we can review and address it.

We will post updates to this policy here and revise the effective date. We will provide additional notice or obtain consent when required by law.