Terms & Conditions

Website use and dealership agreements

Super Producer Inc. operates the Super Producer website. These terms apply to your use of the website. References to “we,” “us,” and “our” mean Super Producer Inc. Our managed business development center (BDC) services can include human agents, AI-assisted front-office workflows, lead follow-up, and appointment coordination. Booking a consultation or requesting a demo does not create a paid service commitment. The written agreement with your dealership governs service scope, fees, support, cancellation, confidentiality, and customer data handling. If these website terms conflict with that agreement on a service matter, the agreement controls.

Dealership oversight and customer outreach

Dealerships retain authority over inventory, pricing, financing, vehicle availability, and the sale. AI-assisted tools may produce incomplete or inaccurate information. Dealerships should review workflows and outputs that affect customer commitments and verify appointment details against their own records.

Before outreach begins, the parties should agree on communication channels, audiences, scripts, escalation, and how to handle opt-outs. Each party is responsible for the obligations that apply to its role under the service agreement and applicable law, including the Telephone Consumer Protection Act (TCPA) where applicable. This can include securing required permissions to use customer data, obtaining required consent for calls and texts, providing applicable disclosures for automated or AI-generated voice calls and recording, and honoring do-not-call and opt-out requests. A consultation request by itself does not grant consent for marketing calls or texts.

Acceptable use and website content

Use the website lawfully. Do not impersonate anyone, send malicious material, disrupt the website, bypass access controls, or use the website to collect or submit personal information without authority. Use the data-sharing process agreed with Super Producer for dealership customer records. Please keep credentials and sensitive customer information out of public website inquiries.

Super Producer and its licensors retain their rights in the site’s branding, design, and content. You may view the site and share links to public pages. Other copying or use requires permission unless applicable law permits it.

Third-party tools and privacy

The site may link to or embed third-party tools, including NeetoCal for scheduling. Those tools may have their own terms and privacy notices. See our Privacy Policy for how Super Producer handles information.

Website availability and results

We provide the public website and its content for general information. To the extent permitted by law, the site is provided as available and without implied warranties. Examples and reported results are illustrative. Results depend on factors such as lead quality, inventory, staffing, customer responses, and dealership processes. We do not guarantee appointment volume, show rates, or sales through statements on the website.

To the extent permitted by law, Super Producer is not liable for indirect or consequential losses arising from use of the public website. These terms preserve rights and remedies that applicable law makes nonwaivable.

Changes and contact

We may update the website and these terms. We will post revised terms here, update the effective date, and provide additional notice where required by law. Send questions to support@superproducer.ai.