Full BDC management + overflow support

A dedicated team. The right scope for your dealership.

Choose full BDC management or add overflow support alongside your existing team. Both bring exclusive agents, English and Spanish coverage, and a clear follow-up process.

Book a BDC Consultation

The work

Two ways to put our team to work.

Your dealership's workload and existing team determine the right arrangement. Human coverage spans your full operating hours.

Full BDC management

Put the agreed BDC operation in our hands, with an assigned team of exclusive agents and a process built around your dealership.

Overflow support

Add dedicated capacity for the work your existing BDC needs help with. Define which leads move to our agents and when.

A shared playbook

Agree responsibilities, lead ownership, reporting, and sales handoffs so both teams know who does what.

Built around your dealership

Fit the people and process to your operation.

We learn how your store works before defining the plan: your operating hours, lead volume, systems, local language needs, and existing BDC responsibilities.

Map the workload

Review current follow-up, customer channels, and where your team needs capacity.

Assign exclusive agents

Build your assigned team around the agreed scope, with English and Spanish coverage during dealership operating hours.

Set the working relationship

Define management contacts, escalation, and the outcome review process before launch.

Good to know

A clear scope. An accountable team.

Exclusive agents in an assigned team, English and Spanish customer coverage, and human support throughout your dealership's operating hours.

Are overflow agents also dedicated?

Yes. Our model uses exclusive agents within an assigned team for your dealership, with the scope set around your overflow needs.

Can we start with support for an existing BDC?

Yes. Overflow support is one of our service options. We agree the lead groups, responsibilities, and handoff process with your current team.

How much does it cost?

Pricing is defined in your proposal based on the agreed staffing and service scope. The consultation covers your workload, systems, and coverage needs before we recommend a plan.

Let's talk about your dealership

Let's build your
follow-up plan.

Your leads. Your local market. A dedicated human BDC with a clear process and AI support.